1. Who operates GoChauffeur?
“GoChauffeur”, “we”, “our” and “us” refer to Go Technologies, which operates the GoChauffeur partner recruitment service in Sri Lanka. We are responsible for determining why and how partner application data is used.
For privacy questions, email hello@gotechnologies.lk.
2. What information do we collect?
For all applicants
- Your name, mobile/WhatsApp number, email address (if supplied), primary operating district and other contact details you enter.
- Your selected partnership type, services you can support, free-text notes, and correspondence with our team.
- The date and contents of your application and any subsequent updates.
For individual chauffeurs
- Professional driving experience, spoken languages, vehicle access or ownership, vehicle category and any vehicle model/year details you provide.
- Information about relevant tourist-driver or chauffeur-guide credentials and preferred work areas.
For fleet owners and operators
- Business or trading name, the type of resources offered (vehicles, drivers, or both), number and categories of vehicles, examples of vehicles and their details.
- Number of available drivers, languages supported, the nature of the operator's relationship with drivers, and whether you also drive.
- Operational areas, availability and other information submitted voluntarily.
During later-stage verification, we may request additional details such as licence, registration, insurance and identity evidence, where relevant and lawful. If needed, we will tell you how to provide these securely; please do not send such documents through the initial application form.
3. Why do we use this information?
- Receive, record and evaluate applications for chauffeur or fleet partnerships.
- Contact you about your submission, request clarifications and arrange screening or onboarding.
- Assess qualifications, coverage areas, vehicle suitability and potential driver/vehicle availability.
- Prevent misuse of the application form and maintain the security of our systems.
- Maintain appropriate application and business records, resolve concerns and comply with applicable legal obligations.
We only use your data for other purposes, such as general promotional marketing, where we have given the relevant information and have an appropriate lawful basis. We do not treat submitting a partner application as consent to unrelated marketing.
Information for initial recruitment is provided voluntarily, but we cannot evaluate an application without the fields marked as required. We assess applications through human review; submission does not result in an automatic decision to approve you or assign trips.
4. If a fleet owner gives us information about drivers
The initial fleet application asks for aggregated information such as the number of drivers and supported languages, not the names or identity documents of each driver. Do not submit a driver's personal contact details or identity documents in the general notes field.
If we later ask an operator to provide information about an individual driver, that operator should have the appropriate authority to share it and should make the driver aware of what is being supplied and why. We will provide relevant privacy information to the driver when their individual information is collected or received, as applicable.
5. Who may receive the information?
Application information is accessible to authorised people working on partner screening and operations, and to service providers used to collect, host, transmit or securely store application submissions. These are appropriate third-party service providers that we use for these purposes.
We do not publicly display applications or sell applicant personal data. We may disclose information to professional advisers, regulators or authorities when appropriately required or permitted by law. If a partnership proceeds, we will explain any operational sharing required for bookings separately.
6. Security and retention
We use access controls and proportionate organisational and technical safeguards to reduce the risk of unauthorised access, alteration, disclosure or loss. No internet transmission or storage method can be guaranteed to be completely secure.
We keep application information in our active records for a maximum of 90 days, after which it is archived. Archived information is kept only as long as needed for recordkeeping and legal purposes. Data may be retained longer where necessary for applicable legal obligations or disputes, and will then be deleted or de-identified where appropriate.
7. Your choices and privacy requests
You can contact us to ask what application information we hold about you, correct inaccurate details, withdraw an application or request deletion. We will review and respond to requests under the legal requirements then in force, while considering any legitimate retention obligations.
Sri Lanka's Personal Data Protection Act, No. 9 of 2022, is being commenced in stages. Core processing and controller/processor provisions are scheduled for 1 January 2027; the statutory rights under Part II are not yet in operation as of this notice's date. We will update this section as further provisions commence. You may also raise a concern through our privacy contact address.
8. Website analytics and technical information
Our hosting and security services may process necessary technical information such as IP address, request time and device/browser data to deliver and protect the site. We also use analytics tools and cookies for analytics and marketing purposes, such as understanding how visitors use this page and measuring and improving our outreach. Where applicable law requires consent for non-essential cookies, we will ask for it before they are used, and you can manage cookies through your browser settings.
We do not currently ask applicants to upload documents or create accounts on this recruitment page.
9. Contact and changes
For questions about this notice or our handling of information, email hello@gotechnologies.lk. We may update this notice when our service, providers or legal obligations change. The effective date at the top will show when the notice was updated.